A visualization device offered by third-party web sites and typically Verizon itself, depicts areas probably affected by service interruptions. The map typically makes use of crowdsourced information, reported points, and proprietary data to estimate the scope and severity of disruptions affecting Verizon Fios web clients. For example, if a number of customers in a selected zip code report a lack of web connectivity, the map may spotlight that area as experiencing a potential outage.
This visualization is vital for a number of causes. It permits subscribers to shortly assess whether or not an issue is localized to their premises or affecting a wider space, which helps in troubleshooting. It may possibly additionally present an early indication of a widespread service interruption, enabling customers to arrange for potential inconveniences. Traditionally, such instruments have developed from easy message boards to classy, interactive shows providing detailed details about reported issues.